Meridian 555 Podręcznik Użytkownika Pobierz pdf (Strona 293)

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101

Voice forms 7-31

MWI notification

Standard 1.0 Voice Services Application Guide January 1998

MWI notification

Introduction

This section discusses the MWI method for notifying

transcribers.

MWI method for new

responses

Use the MWI method if the transcriber is not a voice messaging

user.

When this method is used, the MWI of a specified phone is

turned on when a response is recorded for a voice form.

However, if untranscribed responses already exist for the voice

form, then the MWI is not turned back on. The transcriber

would have already been notified when the currently

untranscribed responses were initially recorded.

If you are going to use the MWI method, transcribers need

separate telephones for notification of new voice form

responses. Persons handling special responses also require a

separate telephone for notification.

Note: If the transcriber was a voice messaging user, then the

MWI would be turned on any time a voice mail was left for the

user. As a result, the transcriber would not be able to identify if

the MWI was turned on because a voice form response was

recorded or because a voice mail was received.

DN characteristics

The DN may be from 1 to 30 characters in length using the

following characters: 0–9, #, *, (,), -, _, $ (however, the DN

cannot start with $).

MWI method for

special responses

Responses can be marked as special by transcribers. A response

may be marked special if the response could not be transcribed

for some reason, yet needed to be taken out of the list of new

responses. For example, the response may have been given in a

language that the transcriber could not translate.

The notification for special responses works the same as the

MWI method for new responses and can be used in conjunction

with the MWI for new responses method. If you specify a phone

for special responses and one for any new responses, then the

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